WECARE PLUS
Scheduled servicing
Our non-comprehensive plan: regular monthly servicing visits by certified technicians to keep your lifts compliant, safe and running smoothly.
- Monthly servicing visits
- Safety and compliance checks
- Excludes all parts
WECARE PLUS | MAX | FLEX
Building Long Lasting Relationships
WECARE by WELIFT sets a new benchmark in full-lifecycle lift care — honest, performance-based maintenance programmes that keep every ride safe, reliable and worry-free.
Maintain & Repair
Professional Care for Safe, Worry-Free Rides
At WELIFT, we deliver comprehensive lift service and repair solutions to international standards, ensuring long-term, safe, and efficient operation. Our expert team brings extensive technical experience across routine maintenance, rapid fault repair, system upgrades, and intelligent diagnostics. Through digital management and proactive maintenance, we not only respond quickly to issues but also prevent potential problems before they occur, minimizing downtime and providing building owners and users with a safe, continuous, and high-quality elevator experience.
The programmes
Three Ways to Care for Your Lifts
Pick the coverage that fits your building and your budget — every plan is built on competency, service excellence and tier-1 OEM-equivalent quality.
WECARE MAX
Full comprehensive
Complete peace of mind: everything in PLUS, plus all lift parts and components covered — one predictable fee, no surprise repair bills.
- All lift parts and components included
- Priority breakdown response
- Excludes non-lift scope such as CCTV
WECARE FLEX
Modernization as OPEX
Short on CAPEX? FLEX bundles modernization works into your maintenance term — upgrade now and pay as you go, on performance-based contractual terms.
- Bundle modernization into the contract
- Save CAPEX, pay OPEX
- Win-win, performance-based terms
RM&D — IoT
Remote Monitoring & Diagnostics
Every lift we maintain can be connected to our RM&D platform: real-time operational status, proactive fault detection and predictive maintenance — complimentary for life on all our lifts, whether new installations or modernized.
Real-time monitoring
Live visibility of lift status, performance and ride quality.
Proactive detection
Fault patterns are flagged before they become breakdowns.
Peace of mind
Uninterrupted performance for building owners and passengers.
Service excellence
Dedicated to Service Excellence
24/7 dedicated hotline support from our customer service team. Our lifts are installed with a GSM-activated auto-dialer to eliminate the risk of unnotified entrapments. Field service digitization enables real-time mobile notifications and seamless digital updates.
No unnotified entrapments
GSM auto-dialers report every event the moment it happens.
Real-time back-reporting
Digitized field service pushes updates straight from site to you.
Expert support
WELIFT interviews and reviews technicians' basic maintenance competency and provides further OJT training.
